Method 1: From Invoice Detail Page
Go to Respective Invoice Detail Page.
Click on More Actions icon and then Refund Customer Payment.
Go to Respective Invoice Detail Page.
Click on More Actions icon and then Refund Customer Payment.
Customer Name and Transactions which are created to that customer are showing.
Click on Pay checkbox to refund full payment of the Invoice or Enter manually from the Payment input field.
Click on “Save & View Payment” button.
Payment is created
Ready to generate Print or Email.
Method 2 :
From Account Go to Accounting >> Receivables >> click on + icon to Create a Refund.
- Select Customer first then the list of Transactions to him.
- Select payment Method.
- Click on Pay checkbox to refund full payment of the Invoice or Enter manually from the Payment input field.
- Click on "Save & View Payment".
Payment is created
Ready to generate Print or Email.